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[Fixed] Why Won’t My iPhone Back Up to iCloud?

Why Won't My iPhone Back Up to iCloud

Need help backing up your iPhone to iCloud? This article explores common reasons behind the issue and provides troubleshooting steps to resolve it. By understanding and addressing the source of the problem, you can ensure your important data is safely backed up and protected.

Your iPhone is meant to do a daily iCloud backup to ensure your latest photos, messages, and other media are stored in the cloud. So, if you’re having issues backing up your data, it is necessary to find out what is causing this and how to fix it. This article aims to help you find solutions to the most common iPhone backup into iCloud problems.

1. Insufficient iCloud Storage

Apple offers every user a unique ID and 5GB of free Storage. If you’re a heavy user like most, this Storage depletes pretty quickly. When it does, the backup process may fail until the issue is sorted.

There are two options for solving this. One is to upgrade your plan to iCloud+, which offers more Storage. The other solution is to delete unnecessary data and free up more space.

Step 1: On your iPhone, navigate to the settings app.

Step 2: Tap on your name at the top.

Manage Account Storage

Step 3: Tap on iCloud.

Step 4: Tap on Manage Account Storage.

This page will give a clear view of all the iCloud applications and the space they have taken up. Proceed to delete some files. You can also remove certain application(s) from uploading to iCloud.

2. Inadequate Wi-Fi Connection

Ensure your internet connection is stable and functional. For the automatic backup, you need a good Wi-Fi connection. You can check for the connection by doing this.

Step 1: On the settings app, tap on Wi-Fi

Step 2: Check that it is turned on.

Wi-Fi Connection

Step 3: Tap on a different connection if turned on, but there’s still no network.

If this does not restore, you can try resetting the network.

Step 1: Go to Settings.

Step 2: Tap on General.

Reset Network Settings

Step 3: Tap on Reset

Step 4: Reset Network Settings

Once the connection is restored, do a manual backup by following these steps:

Step 1: While still on the settings app, tap on your name at the top of the screen.

Step 2: Go to iCloud and then iCloud Backup.

on Back Up Now

Step 3: Tap on Back Up Now.

3. The device is not connected to a power source

Lack of charging could be the other reason your iPhone is not backing up. For backup to happen automatically, it must be connected to a power source. If it is and the backup does not commence, check if the charger is faulty. Try switching from wireless to cable to see what works best. When successfully connected, initiate the manual backup described above.

4. Outdated Software

Outdated iOS software could result in compatibility issues that impair the backup process. You can have iOS updates automatically if the phone is set to receive updates. If not, do the following.

Step 1: Go to the settings app

Step 2: Scroll down to General

Step 3: Tap Software Update

Step 4: Select Customize Automatic Updates

Step 5: Enable Install iOS updates to allow for automatic updates.

5. Restricted Background Activity

If you have restricted background activity for iCloud, it may interfere with the backup process. Check your settings by taking these steps:

Step 1: Go to Settings

Step 2: Tap on General

Background App Refresh

Step 3: Tap on Background App Refresh and ensure iCloud Drive is enabled.

6. iCloud Server Issues

Occasionally, iCloud servers may experience temporary outages or maintenance. You can check Apple’s System Status page to ensure iCloud services function properly.

7. Corrupted iCloud Backup

If your previous iCloud backup is corrupted, it may prevent new backups from being created. In this case, you may need to delete the existing backup and initiate a new one.

Step 1: Go to Settings

Step 2: Tap on your name

Step 3: Go to iCloud on the Apple ID screen

Step 4: Go to Manage Storage on the iCloud menu

Step 5: Proceed to Backups

Step 6: Select your device and choose Delete Backup. Try setting up a new backup.

8. Unlocked screen

An unlocked screen will prevent iCloud backup. The screen can remain unlocked if the auto-lock feature is set to never. It can also be caused by apps that keep the screen on constantly. Do the following to change the auto-lock feature:

Step 1: Open the settings app.

Step 2: Scroll to Display and Brightness.


Step 3: Tap on Auto-Lock and remove the setting from never. Set a time such as 2 minutes.

9. iPhone restoring

Restoring reverts your phone to factory settings. It wipes away all data, including the operating system. There are several instances when you need to do a restore.

  • Purchase of a second-hand iPhone
  • Purchase of a new iPhone
  • Software glitches such as applications crashing
  • Network errors

The process of restoring your data could take 24-48 hours. The timeframe depends on the size of the backup. During this time, the iCloud backup option is usually greyed out. The backup will only take place when the restoration is done. Speed things along by ensuring the phone is charging over a good Wi-Fi connection.

10. Mobile Device Management (MDM) restrictions

MDM is a way of managing mobile devices mainly used by organizations. An MDM-managed device will have certain restrictions, including the ability to do automatic iCloud backup. An MDM-managed device will also have the organization’s name on the settings page where the name should appear.

Another way of checking for MDM is to do the following:

Step 1: In the settings app, scroll down to General.

Step 2: Proceed to VPN and Device Management.

VPN and Device Management

Step 3: Check for the organization profile.

You will need the MDM login information from your organization to remove this restriction from your phone. Take the following steps to remove the restriction:

Step 1: Return to the VPN and Device Management page

Step 2: Choose the MDM profile.

Step 3: Tap on Remove Management.

Step 4: Enter login details and complete the MDM removal.


Backing your device is essential for preserving important data and ensuring peace of mind. The challenges discussed in this piece emphasize the importance of regularly checking iCloud storage availability, maintaining a stable internet connection, and keeping iOS up to date.

In case these solutions do not work for you, don’t hesitate to get in touch with Apple Support directly for further assistance tailored to your specific situation.


HOB Soft

Hobsoft is a team of digital security experts dedicated to providing honest, unbiased reviews of computer software to help users find the best solutions for their needs. Our reviews, tips, and how-to guides are based on extensive testing and personal experience, ensuring that we provide reliable and valuable information. With a background in digital security products and services, Hobsoft's expertise ensures that our reviews are both trustworthy and informative. Our team is committed to providing accurate information and helping users navigate the ever-changing world of digital security.