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Windows 10 Hulu App Not Working

Hulu has been the main rival to Netflix for a few years because of the wealth of content they deliver. Besides this, they also bring load from over 60 networks in the form of live TV, something Netflix doesn’t do.

You can access Hulu inside the USA, although it is favored over the waters when people use the right workaround.

It is unfortunate that in either case, streaming videos becomes an issue in Windows 10.

If you face these issues or you are thinking of signing up to Hulu and want to be forewarned, here you can learn how to be sure the Hulu application, Windows 10 are all working together as they should.

Is There a Hulu App for Windows 10

There is indeed a Windows 10 app for Hulu. There have been several versions, yet there was a big fanfare as the new version was released on the Microsoft Store. Now Hulu comes as an all-new Universal Windows Platform app.

Using the app from the Store, you have updates automatically, and it is easy to fix issues should they arise.

Why is Hulu Not Working on Computer?

You can find several reasons your Hulu may not work all of a sudden on your computer.

One thing to note is users of Windows 10 RT, which was only available on Surface devices; the Hulu error dj1 has been resolved in a system update.

Here are a few pointers as to why Hulu may stop working.

Is Hulu Down?: It is surprising how many times users think they have an issue, and they don’t think it is the service that is causing the problem. Hulu may go down on occasion.

More than two users: Hulu allows 2 users to stream from Hulu simultaneously. However, if two users are connected in your home, and you don’t realize, it may stop you connecting.

Wi-Fi issues: If you connect by Wi-Fi to your router, it may have a problem or you are unable to connect to the internet. Although Wi-Fi is handy, you are better using an Ethernet cable if possible. Not only does this make your connection reliable, but it makes it more secure also.

Windows Firewall: If you have just installed the Hulu app, on occasions you may find the Firewall built into Windows has stopped access. Check your firewall settings and make sure the app isn’t blocked.

Why is My Hulu App Not Working?

You can be watching your favorite TV shows with the Hulu app for PC for ages. However, you may go to start the app, all of a sudden, something goes wrong, and it doesn’t work.

Make sure to check if you have any of the following codes because these can highlight what your issue is as you try to watch a video.

Possible Hulu Apps Errors

  1. Buffering & Playback: Error rununk13 – clear your browser’s cache or delete and reinstall the Hulu app
  2. Media Player Problem: Error p-dev320 – Hulu has an issue, if you try troubleshooting to no avail, you need to contact Hulu customer support
  3. Playback Problems: 5003 – Highlights problems with your device or your app. Try to delete and reinstall the Hulu apps. Restart your device or restart your router


Alternative Hulu error codes:

  • Error 3 and 5: internet connection issues – restart and wait
  • Error HDCP: Antipiracy issue – Try a different device (most often HDMI cable issues)
  • Error 500: Server problem – Check your connection or try a different device
  • Error 400: Account Problem – Reinstall the app. Remove a device from your account on the site and manage devices section.
  • Error 16: Invalid Region Issue – If you are in the USA and use a VPN. Turn it off. If outside the USA, you need a VPN set to the United States.

How Do I Fix Windows 10 Apps Not Opening?

You can come across this issue for any number of applications and not only Hulu apps. When you search for help, you can get many different answers. Here you can get them all in one place.

Once you have this kind of issue, you can find a handful of things that may help in your troubleshooting. You don’t need to be a tech wizard as most of these areas are easy to follow to get Hulu loading and running.

Update Using Windows Store: In the Store, you can see which apps you have installed and if there are any updates for the Windows 10 Hulu app. Head to Downloads and Updates inside the Store, and you can see new versions for anything on your system.

Re-Register Applications: When you re-register an app, you do need to use Windows PowerShell. While it sounds complicated, it can often be the last attempt, and all you have to do is the following.

  1. Open PowerShell as administrator
  2. Enter the following: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
  3. Hit the enter button and let your computer do its business

Reset Store Cache: You may need to do this if there is a corrupt file, and the Store can’t upgrade your app to the latest version. Like the above, this may appear hard, yet it is quite simple.

  1. Open Command Prompt as administrator
  2. Type wsreset.exe
  3. Hit the Enter key

It can take a while, and until finished, leave the Command Prompt open.

You can check other options, yet if the above doesn’t resolve the issue in the settings, you can try a system restore. You can select a different restore point to before when you were having the problem.

If this doesn’t work, then the only solution will be to perform a clean installation after you backup all your data, as you will lose everything.

Alternative Solution for Hulu Now Working

One thing often overlooked is when new users are outside the USA. Hulu is unfortunately geo-restricted to users inside the USA.

If you live in another country, or you are traveling, then this may be your reason, and the only way you can get around this is to search for the best streaming VPN.

While it may not fix some settings issues. A premium VPN is the best way how to watch Hulu video in another country and access content from the site safely and securely without worries.


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StreamrGo is always about privacy, specifically protecting your privacy online by increasing security and better standard privacy practices.